I don’t remember when Amazon started fucking up shipping times.
And it’s not only about them using the crappy ONTRAC.
I do know that they always mistreated the merchants,
but couldn’t see how that was going to permeate into customers.
I do know that the Kindle Fire sucks, software wise…
just being another product that it’s not really owned by the user.
When companies grow too big, they become really bad.
(that’s what the ‘too’ is about)
I honestly think that the threshold in Amazon was quite high:
They were nice for a long time. Not as much as Google though.
(which seems to be the company that grew the most before starting to become crap)
Bezos’ interface-it-all policy couldn’t save what is was meant to happen.
Anyway, now it’s what it is.
No matter how many transport drones they put in the sky,
no matter how many crappy tablets they sell and lock tight,
no matter how much the stock rises… that company will be crap.
Customer-centric crap maybe?
If you don’t see that now… you will, eventually.
Or maybe not.